New Concept Facility Services, Inc. was formed when Patricia Eitner, President, noticed a gap in the market for the provision of outsourced bundled soft facility services management. Noting this gap, and leveraging her experience in providing outsourced window cleaning services (a family-run business) for many years, Patricia formed a Women's Business Enterprise (WBE), positioning it to deliver to this gap in the market.

The Birth and Expansion of New Concept Facility Services, Inc.
Established in 2007 as a certified Women's Business Enterprise (WBE) in Pat Eitner's home state of New Jersey, New Concept Facility Services has now extended its reach by registering to conduct business in 11 states. Coincident to this, New Concept Facility Services, Inc. received its national certified WBE status by the WBENC.

States in which New Concept Facility Services, Inc. is registered to conduct business

  • New Jersey
  • New York
  • Connecticut
  • Massachusetts
  • Ohio
  • Georgia
  • Arizona
  • Kentucky
  • Vermont
  • North Carolina
  • Minnesota

Leveraging Experience in Facility Management Services
Once the model of outsourced bundled facility management services began to gain traction (and customer satisfaction), especially where New Concept was managing various vendor companies on behalf of our customers, we developed a model that further extended that value-added service we offered our customer base. This extension was in the area of procurement outsourcing. More details of this can be found on our "Services" page.


Patricia A. Eitner, President
With over 22 years of experience of working in the family business offering window cleaning services to a variety of locations, Pat founded New Concept Facility Services, Inc. in 2006 , as a Women's Business Enterprise (WBE) in her home state of NJ. Seeing the potential of having value to a number of companies outside the boundaries of the state, Pat sought and attained WBE status through the Women's Business Enterprise National Council (WBENC)

Michael Gilligan, Secretary/Treasurer
Michael has a broad background in accounting and auditing; he handles business insurances, income and sales tax reporting, banking relationships and shareholder services. Michael has a BS in Accounting from the University of Dayton and is a licensed CPA in the state of New Jersey.